Which? Optician
http://www.which.co.uk/news/2011/08/opticians-fail-the-which-eye-test-263296/
It’s all over the optical press that Which Magazine has written a report which is pretty damning of the quality of the eye care supplied by optometrists in the UK. This report will be no surprise to anyone who has had a look at our website before.
The amazing part of it is that patients think that the quality of their eye examination will be the same wherever they go. A professional qualification doesn’t necessarily mean you care. I have had poor advice from GPs, Solicitors, Accountants and Surveyors. The problem is that you have no way of knowing whether you’re being well looked after or not.
You simply have to find someone you trust and stick with them like glue. Its good if there can be a number of your friends or family going to the same optometrist because there is safety in numbers. If we annoy one of you, you might all leave!
At our practice we have a full money back guarantee on everything we do including the professional services. If you come away from us and it is not simply the most comprehensive eye examination you have ever had from an optometrist, you don’t need to pay a penny. We see over 150 new patients every year and it hasn’t happened yet!
November 30th, 2011 at 2:37 am
Andrew,
This is a really good point – the reason I left Boots opticians and came to your practices was mainly down to two reasons. 1. They continually tried to upsell to me and 2. Had a distinct bad attitude any time I raised concerns. Yes they could answer my questions, but by and large they came across as disinterested and treated me as a number, rather than a person. With something as important as my eyes, I would rather work with someone I trust than leave it in the hands of people who didnt care.
Best,
Lee