We’re increasing our opening hours – finally

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We’re increasing our opening hours – finally

Category : Uncategorized

In our heart of hearts, we have known for some time that opticians really need to be open when our patients are not working, but in uniquely human form, sub-consciously we did quite a lot to put this off.

We did customer feedback surveys, we performed a resource needs analysis, we analysed our supplier availability, we did an HR impact analysis, and generally pushed this one around the plate for a good while – and then somebody said we should just try it for six months. Common sense isn’t that common.

We are now open until 8pm on a Thursday evening to give you time to get to us after work, even if you have a little distance to travel. Also, we are now open from 8am until 12 midday on a Saturday, if work from Monday to Friday renders an appointment a bit tricky during those days.

We hope this helps – and indeed would love any feedback you can give us.